{"id":7766,"date":"2026-08-19T14:59:34","date_gmt":"2026-08-19T14:59:34","guid":{"rendered":"https:\/\/calissandra.com\/?page_id=7766"},"modified":"2026-08-19T15:11:06","modified_gmt":"2026-08-19T15:11:06","slug":"supply-conditions","status":"publish","type":"page","link":"https:\/\/calissandra.com\/vi\/supply-conditions\/","title":{"rendered":"SUPPLY CONDITIONS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7766\" class=\"elementor elementor-7766\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3f5e2b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"b3f5e2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd4155d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"fd4155d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SUPPLY CONDITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cdcc89 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"8cdcc89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e00672 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"7e00672\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Providing exceptional service, with transparency and fairness.<\/b><\/p><p><span style=\"font-weight: 400;\">Calissandra is committed to fulfilling every order whenever reasonably possible. However, there may be certain circumstances in which we are unable to accept, process or complete an order.<\/span><\/p><p><span style=\"font-weight: 400;\">This policy outlines the situations where Calissandra may limit, refuse or cancel the supply of products or services.<\/span><\/p><ol><li><b> Product Availability<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">M\u1ecdi \u0111\u01a1n h\u00e0ng \u0111\u1ec1u ph\u1ee5 thu\u1ed9c v\u00e0o t\u00ecnh tr\u1ea1ng c\u00f2n h\u00e0ng c\u1ee7a s\u1ea3n ph\u1ea9m.<\/span><\/p><p><span style=\"font-weight: 400;\">If a product becomes unavailable after an order has been placed, Calissandra will notify the customer as soon as possible and offer one of the following options:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wait for the product to become available (if applicable).\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select an alternative product.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Receive a full refund for the unavailable item.\u00a0<\/span><\/li><\/ul><ol start=\"2\"><li><b> Payment Verification<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Calissandra reserves the right to delay or cancel an order if:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment cannot be verified.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment is declined by the payment provider.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fraudulent or suspicious payment activity is detected.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Required payment information cannot be confirmed.\u00a0<\/span><\/li><\/ul><ol start=\"3\"><li><b> Delivery Restrictions<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We may be unable to deliver orders to certain locations due to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Carrier service limitations.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Local laws or import restrictions.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Natural disasters or severe weather conditions.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Political or security situations.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Other circumstances beyond our reasonable control.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If delivery is not possible, our team will contact the customer to discuss available options.<\/span><\/p><ol start=\"4\"><li><b> Incorrect or Incomplete Information<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Calissandra may delay or cancel an order if the customer provides incomplete or inaccurate information, including:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shipping address\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact information\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recipient details\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment information\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Our Customer Care team will make reasonable efforts to contact the customer before taking further action.<\/span><\/p><ol start=\"5\"><li><b> Force Majeure<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Calissandra shall not be held responsible for delays or inability to supply products or services resulting from events beyond our reasonable control, including but not limited to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thi\u00ean tai.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Floods\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fires\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pandemics\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy\u1ebft \u0111\u1ecbnh ho\u1eb7c h\u00e0nh \u0111\u1ed9ng c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u00ecnh c\u00f4ng.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u00e1n \u0111o\u1ea1n v\u1eadn chuy\u1ec3n.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">War or civil unrest\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Power outages\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">System failures\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In such cases, we will make every reasonable effort to minimise delays and keep customers informed.<\/span><\/p><ol start=\"6\"><li><b> Right to Refuse Service<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Calissandra reserves the right to refuse or cancel any order where reasonably necessary, including but not limited to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nghi ng\u1edd c\u00f3 h\u00e0nh vi gian l\u1eadn.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Abuse of our services or policies.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Violation of these Terms &amp; Conditions.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Orders placed for unlawful purposes.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requests that cannot reasonably be fulfilled.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Where appropriate, any eligible payment already received will be refunded using the original payment method.<\/span><\/p><ol start=\"7\"><li><b> Changes to Supply Conditions<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Calissandra may update these Supply Conditions from time to time to reflect changes in our business operations or applicable laws.<\/span><\/p><p><span style=\"font-weight: 400;\">The latest version will always be available on our website.<\/span><\/p><ol start=\"8\"><li><b> Li\u00ean h\u1ec7<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">If you have any questions regarding these Supply Conditions, please contact us:<\/span><\/p><p><b>Email:<\/b><span style=\"font-weight: 400;\"> contact@calissandra.com<\/span><\/p><p><span style=\"font-weight: 400;\">Or via:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facebook\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SUPPLY CONDITIONS Providing exceptional service, with transparency and fairness. Calissandra is committed to fulfilling every order whenever reasonably possible. However, there may be certain circumstances in which we are unable to accept, process or complete an order. This policy outlines the situations where Calissandra may limit, refuse or cancel the supply of products or services. Product Availability All orders are subject to product availability. If a product becomes unavailable after an order has been placed, Calissandra will notify the customer as soon as possible and offer one of the following options: Wait for the product to become available (if applicable).\u00a0 Select an alternative product.\u00a0 Receive a full refund for the unavailable item.\u00a0 Payment Verification Calissandra reserves the right to delay or cancel an order if: Payment cannot be verified.\u00a0 Payment is declined by the payment provider.\u00a0 Fraudulent or suspicious payment activity is detected.\u00a0 Required payment information cannot be confirmed.\u00a0 Delivery Restrictions We may be unable to deliver orders to certain locations due to: Carrier service limitations.\u00a0 Local laws or import restrictions.\u00a0 Natural disasters or severe weather conditions.\u00a0 Political or security situations.\u00a0 Other circumstances beyond our reasonable control.\u00a0 If delivery is not possible, our team will contact the customer to discuss available options. Incorrect or Incomplete Information Calissandra may delay or cancel an order if the customer provides incomplete or inaccurate information, including: Shipping address\u00a0 Contact information\u00a0 Recipient details\u00a0 Payment information\u00a0 Our Customer Care team will make reasonable efforts to contact the customer before taking further action. Force Majeure Calissandra shall not be held responsible for delays or inability to supply products or services resulting from events beyond our reasonable control, including but not limited to: Natural disasters\u00a0 Floods\u00a0 Fires\u00a0 Pandemics\u00a0 Government actions\u00a0 Strikes\u00a0 Transportation disruptions\u00a0 War or civil unrest\u00a0 Power outages\u00a0 System failures\u00a0 In such cases, we will make every reasonable effort to minimise delays and keep customers informed. Right to Refuse Service Calissandra reserves the right to refuse or cancel any order where reasonably necessary, including but not limited to: Suspected fraudulent activity.\u00a0 Abuse of our services or policies.\u00a0 Violation of these Terms &amp; Conditions.\u00a0 Orders placed for unlawful purposes.\u00a0 Requests that cannot reasonably be fulfilled.\u00a0 Where appropriate, any eligible payment already received will be refunded using the original payment method. Changes to Supply Conditions Calissandra may update these Supply Conditions from time to time to reflect changes in our business operations or applicable laws. The latest version will always be available on our website. Contact Us If you have any questions regarding these Supply Conditions, please contact us: Email: contact@calissandra.com Or via: Facebook\u00a0 Instagram\u00a0<\/p>","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7766","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/pages\/7766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/comments?post=7766"}],"version-history":[{"count":16,"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/pages\/7766\/revisions"}],"predecessor-version":[{"id":7782,"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/pages\/7766\/revisions\/7782"}],"wp:attachment":[{"href":"https:\/\/calissandra.com\/vi\/wp-json\/wp\/v2\/media?parent=7766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}