Ordering & Delivery

At Calissandra, we strive to make your shopping experience seamless, secure, and enjoyable. Please review the information below before placing your order.

How to Place an Order

1. Select Your Items

Browse our collections and choose your preferred style, size, and quantity.

2. Add to Cart

Click Add to Cart to save your selected items.

3. Proceed to Checkout

Review your shopping cart and click Thanh toán to continue.

4. Enter Shipping Information

Please provide accurate contact and delivery details, including:

Full Name
Email Address
Phone Number
Shipping Address

5. Choose Your Payment Method

Select your preferred payment option and complete the checkout process.

International orders will be processed once payment has been successfully received and confirmed.

Shipping Information

Vietnam Delivery

Flat shipping fee: 25,000 VND
Estimated delivery time: 2–7 business days for in-stock items.

International Delivery

Calissandra proudly offers worldwide shipping.

Estimated delivery time: 10–25 business days, depending on destination and local customs processing.
International shipping fees are calculated based on destination and package weight.
Shipping costs displayed during checkout are estimates and may be adjusted if necessary. Our team will contact you via email before processing any additional charges.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons, promotions, or holidays, processing times may be slightly extended.

Once your order has been shipped, a confirmation email with tracking information will be sent to you.