This document, together with the policies and documents referred to herein, establishes the Terms and Conditions governing the use of this website (https://calissandra.com) and the purchase of products through it.
By accessing, browsing, or placing an order on this website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Cookies Policy.
If you do not agree with these Terms and Conditions or our Data Protection Policies, please refrain from using this website.
We reserve the right to amend these Terms and Conditions at any time. Changes will take effect immediately upon publication on the website. It is your responsibility to review them periodically.
If you have any questions regarding these Terms and Conditions, please contact us at sales@calissandra.com.
Business Name: Calissandra
Website: https://calissandra.com
Location: Ho Chi Minh City, Vietnam
Customer Support Email: sales@calissandra.com
The personal information you provide to us will be processed in accordance with our Privacy Policy.
By using this website, you confirm that all information provided is accurate, complete, and up to date.
By using this website and placing orders through it, you agree to:
Failure to comply with these requirements may result in order cancellation.
Calissandra currently offers shipping services worldwide.
Shipping availability may vary depending on destination country, customs regulations, and carrier coverage. We reserve the right to refuse shipments to locations where delivery services are unavailable or restricted.
To place an order, you must complete the online checkout process and submit payment.
After successfully placing an order, you will receive:
The contract between you and Calissandra is considered completed when the Shipping Confirmation has been sent.
If you notice any error in your personal information or order details, please contact us immediately at:
We will make every reasonable effort to correct errors before shipment.
All orders are subject to product availability.
If an item becomes unavailable after purchase, we may:
We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to:
Estimated delivery times:
Delivery delays may occur due to:
If delivery is delayed beyond 14 business days from the estimated timeframe stated on our website, customers may request order cancellation and a full refund.
If a delivery cannot be completed after multiple attempts, the parcel may be returned to our facility.
Additional shipping charges may apply for re-delivery.
Ownership of products transfers to the customer upon receipt of full payment and successful delivery of the order.
All prices displayed on the website are subject to change without prior notice.
Prices do not include:
Accepted payment methods:
In the event of a pricing error, Calissandra reserves the right to cancel the order and issue a full refund.
Because orders enter production and fulfillment shortly after payment is received, cancellations or modifications may not be possible once an order has been placed.
Please contact us immediately if changes are required.
To the fullest extent permitted by law, Calissandra shall not be liable for:
Our maximum liability shall not exceed the purchase price of the product concerned.
Calissandra products are intended for personal use.
Unauthorized resale activities are conducted at the reseller’s own risk and responsibility.
All content on this website, including but not limited to:
remain the intellectual property of Calissandra and may not be reproduced, copied, distributed, or used without prior written consent.
Users must not attempt to compromise the security of this website through viruses, malicious software, unauthorized access, or other harmful activities.
Violations may result in legal action.
This website may contain links to third-party websites for informational purposes.
Calissandra is not responsible for the content, policies, or practices of third-party websites.
By using this website, you agree to receive communications from us electronically, including:
Electronic communications satisfy any legal requirement that such communications be in writing.
Any notice sent by email shall be considered received within 24 hours after transmission.
Customers are responsible for providing a valid email address and monitoring communications related to their orders.
Calissandra may assign, transfer, subcontract, or delegate any rights or obligations under these Terms and Conditions without affecting customer rights.
Customers may not transfer their rights or obligations without prior written consent.
Calissandra shall not be liable for delays or failures caused by events beyond our reasonable control, including:
Failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully effective.
These Terms and Conditions constitute the entire agreement between Calissandra and the customer regarding the use of this website and product purchases.
We reserve the right to update or modify these Terms and Conditions at any time.
Changes will become effective upon publication on this website.
We value your feedback and continuously strive to improve our products and services.
For any comments, suggestions, or inquiries, please contact us:
Email: sales@calissandra.com
Location: Ho Chi Minh City, Vietnam
Thank you for choosing Calissandra.
Welcome to your account.
Manage your profile, track orders and enjoy a seamless shopping journey with us.
Do đặc tính của từng thiết kế và chất liệu, số đo có thể có độ chênh lệch nhỏ. Để đảm bảo trang phục vừa vặn hoàn hảo, vui lòng liên hệ Callissandra để được tư vấn size chính xác nhất.
Nếu số đo của nàng không nằm trong bảng size, Callissandra rất hân hạnh được hỗ trợ may đo theo số đo riêng.
Due to the nature of each design and the premium fabrics used, measurements may vary slightly. For the perfect fit, please contact Callissandra for personalized size consultation.
If your measurements fall outside our size chart, we would be delighted to assist you with a custom tailoring option.
