MADE-TO-MEASURE
Designed with our signature aesthetic. Tailored to fit you.
At Calissandra, selected designs are available through our Made-to-Measure service, allowing customers to choose extended sizing, provide personal measurements or request selected customisation options while preserving the original design and craftsmanship of each piece.
Every garment is carefully crafted by our team with attention to detail, ensuring it reflects the elegance, quality and timeless aesthetic that define Calissandra.
Selected Calissandra designs are available through our Made-to-Measure service.
Depending on the design, customers may request:
All requests are individually reviewed to ensure they are suitable for the selected design.
Every Calissandra design begins with our original creative vision.
Our Made-to-Measure service is intended to tailor each garment to better suit your measurements and selected preferences while preserving the integrity, silhouette and aesthetic of the original design.
Calissandra does not offer:
For requests beyond our standard Made-to-Measure service, our team will carefully review each enquiry based on the design, fabric and construction of the garment.
Whenever possible, we are happy to accommodate minor adjustments while ensuring the garment maintains its original silhouette and craftsmanship.
All requests are subject to review and approval by the Calissandra team.
All Made-to-Measure services are subject to an additional service fee.
As every request is unique, the service fee will be quoted after our team has reviewed all relevant information, including but not limited to:
Production will begin only after the quotation has been confirmed and payment has been completed in accordance with Calissandra’s Payment Policy.
The standard production time is 10–25 business days.
Production timelines may vary depending on:
Should any changes occur, our team will keep you informed throughout the process.
Customers may request changes to:
only before production begins.
Once production has commenced, the order can no longer be modified or cancelled.
As every Made-to-Measure garment is individually crafted for each customer, these orders are not eligible for exchange or return.
We make every effort to present our products as accurately as possible.
However, slight variations in colour may occur due to:
These variations are considered normal and do not constitute product defects.
If you have any questions regarding our Made-to-Measure service, our Customer Care team will be delighted to assist.
Email: contact@calissandra.com
You may also contact us via:
| No. | Request | Fee (USD) | Processing Time |
|---|---|---|---|
| 1 | Shortening/Lengthening plain hem | $10 | 5 days |
| 2 | Taking in/Letting out waist on skirts, trousers | $10 | 5 days |
| 3 | Taking in/Letting out waist on dresses | $20 | 5 days |
| 4 | Hemming skirts/trousers/dresses | $10 | 5 days |
| 5 | Hemming sleeves, jackets, Ao dai | $20 | 5 days |
| 6 | Replacing zippers on dresses, trousers, skirts | $10 | 5 days |
| 7 | Custom tailoring by measurements | 10-50% of item value | 8-14 days |
| 8 | Changing color (using available fabric) | 20% of item value | 8-14 days |
| 9 | Adding up to 10cm to the length of a product | 10% of item value | 8-14 days |
| 10 | Adding up to 50% to the length of a product | 30% of item value | 8-14 days |
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Do đặc tính của từng thiết kế và chất liệu, số đo có thể có độ chênh lệch nhỏ. Để đảm bảo trang phục vừa vặn hoàn hảo, vui lòng liên hệ Callissandra để được tư vấn size chính xác nhất.
Nếu số đo của nàng không nằm trong bảng size, Callissandra rất hân hạnh được hỗ trợ may đo theo số đo riêng.
Due to the nature of each design and the premium fabrics used, measurements may vary slightly. For the perfect fit, please contact Callissandra for personalized size consultation.
If your measurements fall outside our size chart, we would be delighted to assist you with a custom tailoring option.
